Develop and implement a comprehensive quality management systemConduct regular inspections and audits of food production processes, food safety regulations, and aviation standardsCollaborate with other departments to identify areas for improvement and implement corrective and preventive actions to address quality issuesLead a team of quality assurance professionals to ensure that all quality-related tasks are performed efficiently and effectivelyConduct training sessions for employees on quality and food safety procedures to enhance their awareness and knowledgeHandling complaints and dealing with the customers (Fly Jinnah, AirSial, Serene, PIA & Virgin)

Develop, implement, and maintain the baking and snack plant's food safety management systems, including HACCP, GMP, and other relevant programs
Conduct regular inspections and audits of the plant's facilities, equipment, and processes to identify and address food safety issues
Investigate and resolve food safety incidents, customer complaints, & non-conformances
Manage the plant's document control system to ensure all food safety-related documents are up-to-date
Planning & validation of food safety and quality parameters

Develop, implement, and maintain the quality management systems for the snacks plant, including HACCP, GMP, and related programs
Conduct regular inspections and audits of the plant's facilities, equipment, and processes to identify and address quality and food safety issues
Monitor and analyze quality & food safety data to identify trends and implement corrective actions as necessary
Collaborate with other departments to ensure compliance with customer and regulatory requirements, including product labeling, specifications, and documentation
Conduct weekly training sessions with plant personnel to promote a culture of quality and continuous improvement
Investigate and resolve quality and food safety incidents, customer complaints, and nonconformances
Manage the plant's document control system to ensure all quality-related documents are up-to-date

Develop, implement, and maintain the beverage plant's microbiology testing programs, i.e., bacteria, yeast, & mold
Conduct regular microbiology testing of raw materials, in-process products, and finished products to identify quality and food safety issues
Monitor & analyze microbiology data to identify trends and implement corrective actions as necessary
Conduct weekly training with plant personnel to promote a culture of quality and continuous improvement
Investigate and resolve quality and food safety incidents, customer complaints, and nonconformances related to microbiology
Manage the plant's document control system to ensure all microbiology-related documents are up-to-date
Ensured the implementation of GMPs, GHPs, SOPs, CIPs, and COPs